The electronic social administration system is a specialised public administration system that supports the activities of social offices.
Description:
The electronic social administration system is a specialised public administration system that supports the activities of social offices. The specialised application has been developed taking into account the legislation in force and the procedural rules and regulations of the local authorities for the management of social affairs.
The flexible system design allows for the implementation of any changes in the regulations and the necessary system tuning. The system is work-flow, process-driven, which organises and manages the administrative tasks and work phases related to submissions and applications in units.
The system can handle both traditional paper-based submissions and submissions over the internet.
The social administration system allows your employees to keep track of documents and data received or posted about them, ready to use
query the list and status of their pending cases
decisions, financial payments and transfers
Workflow support does not distinguish between the way in which a request is received or recorded. Of course, the availability of the internet can bring additional benefits to the client, such as information on the case, various notifications, completion of the application through the interactive link. For those without internet access, these notifications are delivered in the usual way without delay.
